Overpaid:
You can claim a refund for up two years from the date of contribution.
To claim a refund, prepare:
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An explanation letter, containing details of the mistake (example: incorrectly claimed travel allowance)
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Copy of IC
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Copy of the Form A (with the incorrect contribution) or your company's EPF monthly statement (from the month the incorrect contribution was made).
Submit the documents to any EPF counter.
Underpaid:
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Log in to i-Akaun
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Fill out Form A stating the month for which you want to make to the adjustment payment.
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Print out the Form A and submit it along with payment at an EPF counter - unlike monthly payments, adjustment payments cannot be made at banks.